We are pleased to announce the launch of the new version of the MyAccount web portal. MyAccount is a website which allows you to maintain your broadband internet account. It also helps you to easily solve common issues without needing to call customer service. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service.
MyAccount recently passed two years of service. In order to continue to improve the effectiveness and high level of quality of MyAccount, we greatly appreciate the time and energy of our subscribers in providing feedback and suggestions as to how the MyAccount can be enhanced. This latest version of MyAccount is the direct result of feedback from customers like you. Let us know what you think using the Site Feedback link at the bottom of the screen, and your comments will shape the features and enhancements of the next version of MyAccount.
Navigate MyAccount using the menu on the left or the links at the top.
Did You Know?
Did you know that some cable modems have a stand-by button? If this feature is activated you will not be able to connect to the internet. Verifying your modem is not in standby should be a part of standard troubleshooting